Shipping policy

At Micromories, we are dedicated to delivering your orders as quickly and efficiently as possible. By placing an order on our website, you agree to the shipping terms outlined below.

1. PROCESSING TIMES

All orders require a preparation period before they are shipped.

Processing Time: 1 to 5 business days.

During this period, we conduct quality checks on your items, prepare the packaging, and manage the necessary logistics documentation.

2. ESTIMATED DELIVERY TIMES

Once your order has been processed and shipped, the standard delivery timeframe is:

Estimated Delivery: 5 to 10 business days.

Important Note: These timeframes are approximate estimates. The total time from purchase to door-step delivery typically ranges between 7 and 14 business days.

3. POTENTIAL DELAYS (AVAILABILITY AND LOCATION)

While we strive to meet these deadlines strictly, variations may occur due to factors beyond our direct control:

High Demand or Stock Levels: During product launches or special promotions with high order volumes, processing may be slightly delayed.

Remote Locations: If the delivery address is in a remote or hard-to-reach area, delivery times may increase.

External Factors: Logistics delays by the shipping carrier, weather conditions, or customs inspections.

4. ORDER TRACKING

Once your order is shipped, you will receive an automated email containing your Tracking Number. You will be able to track your package in real-time through our website or the carrier’s platform.

5. INTERNATIONAL SHIPPING AND CUSTOMS

When shipping worldwide, please take the following into account:

Duties and Taxes: Any customs fees, tariffs, or local taxes incurred in the destination country are the sole responsibility of the customer. Micromories has no control over these charges and cannot predict their amount.

Inspections: Customs authorities may open and inspect packages, which could delay the final delivery.

6. CUSTOMER RESPONSIBILITY (ADDRESSES)

It is the customer's responsibility to provide a complete and correct shipping address.

Address Errors: If a package cannot be delivered or is returned to origin due to an incorrect/incomplete address, or due to the recipient's absence after several attempts, the customer will be responsible for any re-shipping costs if they wish to receive the product again.

7. CONTACT US

If you have any questions regarding the status of your order or need assistance, our support team is here to help: 📧 support@micromories.com